June 5, 2020

I cannot find downloadable scanning software for this MFP. It is installed on one PC but that was three years ago. I have search | 5 replies. Install the product on a network (HP LaserJet CM (fax/photo-card The product provides ppi, bit full-color scanning from the ADF (HP LaserJet. Hi, Our HP Colour Laserjet CM MFP printer has stopped being able to scan to our Windows 7 bit computer. I think the problem may.

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HP Laserjet CM1312MFP Can not scan

Please try again shortly. Scanning by using HP Director Macintosh. See Set up the product Scan Menu buttonScan to button, setting up.

The device will look for the presence of paper in the ADF. Cj1312nfi the HP Tl window is displayed, adjust the images as you want, and then click Finish. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Many versions of popular e-mail programs seem to be MAPI-compliant. Delete files on the memory card or use a different card with sufficient available space to continue scanning. The Confirmation dialog box displays.

If the memory card is corrupt, then the scan is stopped, and an appropriate error message is displayed. This site in other languages x. If issue persists, I would suggest you to refer the articles mentioned below and see if it helps you to fix the issue.

Name fo default destination, and then click Next. We will be more than happy to assist you. If the memory card is full, then the scan is stopped and an appropriate error message is displayed. Otherwise the flatbed is scanned.


This thread is locked. The others are marked with “Failed” Could I please get some advice on how to fix this.

HP Laserjet CMMFP Can not scan – Microsoft Community

Select Change the destinations that show up on the all-in-one control panel. Kumar Replied on July 1, Hi.

Un-lock the card in order to scan to it. If the memory card is removed while scanning to it, then the scan is stopped. Scan to a file, e-mail, or software program note: It seems with prior experiences on different computers and with items such as keyboards that the drivers made for Windows 10 simply do not work.

The Virtual Agent is currently unavailable. For folders, select Save it to my computerand then click Next. Repeat for all three destinations. Scan methods Scan jobs can be performed in the following ways.

For updating drivers you may refer to the article mentioned below. Enter the file destination name or check to set up the destination on the product.

Therefore, the date and time must be set correctly in order for the date and time of the file to be correct.

HP Color LaserJet CM MFP Series Product – Use scan | HP® Customer Support

Select Set up the device to program the Scan Menu button. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following: Each subsequent file name is incremented by one.

The date and time linked to the fm1312nfi created file will match the date and time on the device when the scan occurred. I think the problem may have occurred from the rollover to Windows 10, we did not keep Windows 10 but restored back to Windows 7. The product is pre-configured with the following three destinations in the dialog box.


Text-recognition software is also known as optical character recognition OCR software.

A partial file may still exist on the memory card. Select a scan shortcut that defines the settings cm132nfi the type of original that you are scanning and the scan destination that you want. If the scan fails for any reason ADF jam, cancel, etc… the partial file is removed ccm1312nfi the memory card. Set up the product Scan Menu button Destinations must be set up prior to using the Scan Menu button on the control panel.

Prior to this upgrade the printer could scan to the computer. For programs, select Open it in another software applicationand then click Next.

HP Color LaserJet CM1312 MFP Series Product – Use scan

How satisfied are you with wcan reply? Cancel scan To cancel a scan job, use one of the following procedures. Could I please get some advice on how to fix this.

Hope the information provided is helpful. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following:. Thanks for marking this as the answer. Scan directly from the product by using the control-panel scan buttons.